Community Health Network Expands Inbasket Efficiency Initiative
Community Health Network Expands Inbasket Efficiency Initiative
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Indianapolis, IN — April 15, 2025 — Community Health Network (CHN), a leading non-profit health system serving central Indiana, has deepened its partnership with Elaborate, the clinical intelligence platform purpose-built to reduce physician burnout by streamlining inbasket work.
An expansion initiative will bring Elaborate’s automation platform to a broader pilot group of 50 clinicians across CHN, with the goal of reducing administrative burden, reclaiming physician time, and improving care team coordination.
At CHN, Elaborate will:
- Autogenerate structured summaries for lab results, helping patients understand their health data upfront and reducing unnecessary follow-up messages;
- Flag and prioritize messages based on clinical urgency and care gaps;
- Surface relevant chart details and suggested next actions directly within the inbox, cutting down on clicks and cognitive load.
All workflows are configured to CHN’s clinical standards and customized during onboarding to align with provider preferences.
Early pilot users saw results within days of launch. One participating physician shared, “It is amazing—the other day I was able to easily get through all the inbasket messages I had because of Elaborate, and its given me such peace of mind.”
Reimagining the Inbox as a Strategic Asset
Elaborate integrates seamlessly with the EHR to automate core inbasket tasks—such as result management, retesting, referral coordination, and patient messaging—using deterministic, clinically validated rulesets.
Unlike generic AI solutions, Elaborate’s approach is predictable, configurable, and designed to support existing IT and clinical governance frameworks.
“Health systems often treat the inbox as a cost center,” said Nicole Bocskocsky, Founder and CEO of Elaborate. “We believe it’s a strategic lever—one that, if optimized, can drive better patient experiences, stronger team alignment, and real ROI. We’re here to help systems unlock that potential.”
A Growing Movement Toward Clinician-Centered Design
CHN joins a growing group of forward-thinking health systems—including Cedars-Sinai and Austin Regional Clinic—who are turning to Elaborate to reduce inbox overload and restore clinical capacity. Early success indicators at CHN will include reductions in inbox time, clearer patient communication, and physician-reported decreases in burnout.
“Community Health Network is exactly the kind of innovative partner we built Elaborate for,” Bocskocsky added. “They’re committed to rethinking how care teams work—and we’re thrilled to support that mission.”
To learn more or request a free Inbasket Analysis for your organization, visit www.elaborate.com.
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