For years, Elaborate has been the go-to solution for streamlining inbasket workflows in Epic, automating inbasket management and eliminating unnecessary patient outreach without disrupting workflows.

But we’ve always known that the need for a smarter, more proactive inbasket experience isn’t limited to just one EHR.

Now, we’re bringing that same game-changing efficiency to a new EMR—unlocking a new era of clinical intelligence and workflow automation for an even broader audience.

We’re thrilled to announce that Elaborate is now expanding to Athenahealth.

A Long-Awaited Solution for Athena Users

Since our launch with Epic customers, we’ve seen a growing waitlist of Athenahealth groups and clinicians eager for the same relief. We’ve seen an overwhelming demand from enterprise partners and frontline practitioners who have raised their hand for an Elaborate-powered inbox solution within Athenahealth.

For these clinicians, inbox overload isn’t just an inconvenience—it’s a daily burden that chips away at their ability to provide care. Many have seen how Elaborate has transformed workflows for their Epic colleagues (or firsthand moving from one group to another!)—eliminating unnecessary patient messages, reducing panic-driven follow-ups, streamlining operations, and ensuring that nothing slips through the cracks.

But, expanding to a new EHR isn’t as simple as flipping a switch. Unlike other tools that quickly deploy through browser extensions, Chrome bots, or separate windows, we refuse to take shortcuts that add friction to a clinician’s workflow. At Elaborate, we pride ourselves on a zero-click product mindset—meaning we will never introduce another screen to manage, another pop-up to click through, or another task that burdens practitioners. This commitment holds us to a higher standard. It means we take the time to build a deeply embedded, high-quality experience that feels native from day one. Every launch requires rigorous testing, seamless integration, and real-world validation to ensure that the only thing clinicians notice is how much lighter their workload feels.

That’s why bringing Elaborate to Athenahealth has taken time—and why we think the result is truly worth the wait. Go to: https://marketplace.athenahealth.com/product/elaborate to review our marketplace listing.

The day is finally here.

With our newly launched native integration into Athenahealth, Elaborate tackles inbox inefficiencies at the source—reducing inbox clutter while keeping physicians firmly in control. And unlike tools that generate AI-assisted drafts clinicians still have to review, Elaborate’s proprietary deterministic clinical intelligence ensures that over 95% of interactions require no clinician modifications or follow-up.

Before using Elaborate, their inbasket dictated their day, pulling them into a cycle of backlogged messages, patient follow-ups, and late-night charting.

When implementing Elaborate, a clinician's inbox time will drop by up to 40%—without any disruption to his workflow. Messages that once required manual review are now actioned preventively, cutting down on unnecessary back-and-forth. For the first time in years, clinicians are leaving the office without logging back in at night or on the weekends.

Within 2-3 months of launch, health organizations using Elaborate see:

      ✔ 35-40% inbox volume reduction

      ✔ 86% of clinicians in a systemwide deployment save time within 3 months

      ✔ 92% patient satisfaction

Why Athenahealth Users Will Love Elaborate

Elaborate isn’t just an inbox tool—it’s an intelligent clinical system designed to transform how information flows between clinicians and patients.

🔹 Built for Scale, Trusted by Leaders – A proven product chosen by Chief Medical Officers and Chief Information Officers at top 10 academic medical centers and leading health systems, Elaborate adapts to diverse operational and clinical needs.

🔹 Deeply Embedded in Athenahealth – This isn’t a superficial integration. Elaborate is natively built into Athena, ensuring a frictionless, intuitive experience. A pioneer in developing solutions specifically and only for the inbox.

🔹 No Hallucintation Guarantee– Unlike generic AI automation that requires a human in the loop, Elaborate eliminates unnecessary messages before they ever reach your inbasket with clinical protocols you customize and approve.

🔹 Enterprise Grade Security and Privacy – No ads. No data sales. SOC2 certified and HIPAA compliant.

A New Era of Clinical Efficiency Starts Now

Athenahealth users have waited for this moment, and we couldn’t be more excited to deliver. With Athena’s developer-friendly ecosystem, we’ll be able to iterate even faster, refine workflows, and continuously enhance the clinician experience.

Elaborate is already live for Athenahealth groups with 15+ providers, bringing enterprise-grade efficiency to more practices than ever before.

‍